Shipping policy

🚚 Shipping Policy

Last updated: 12-Feb-26

At 24gram, we’re committed to delivering your order as quickly and safely as possible. Please review our shipping policy below before placing your order.

📦 Processing Time

All orders are processed within [2–3 business days] (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
During high-demand periods (e.g., sales, holidays), processing may take longer.

🌍 Shipping Locations

We currently ship to:

All regions across India.
If your location is not listed, please contact us before placing your order.

🧾 Order Tracking

Once your order ships, you’ll receive a tracking number via email or SMS. Please allow up to 48 hours for the tracking information to update.

📦 Lost, Stolen, or Delayed Packages

We are not responsible for:

Delays caused by the carrier
Lost or stolen packages after delivery
Incorrect shipping addresses provided by customers

If your package is lost or significantly delayed, please contact us at yrslogisticsind@gmail.com.

🌐 International Shipping

International orders may be subject to customs duties, taxes, and fees not included in the purchase price or shipping fee.
These charges are the customer’s responsibility.
Customs processing may delay delivery.